Y80's Privacy Policy — How We Collect and Protect Your Personal Data

Y80 ("we", "us", or "the Platform") is a trusted online betting platform in Bangladesh. We believe your personal data is your asset — and protecting that asset is our responsibility.

This Privacy Policy explains what information y80 collects, how it is used, who it may be shared with, and what rights you have. It applies to the y80 website, mobile app, and all related services.

We always aim to write this policy in clear, straightforward language — so anyone can understand it, regardless of their technical background. If any part is unclear, feel free to ask our support team.

Y80 collects two types of information from you — what you provide directly, and what is automatically gathered while you use the platform.

Y80 collects information in several ways:

• Collected directly: Information you provide when filling out registration forms, updating your profile, processing payments, or contacting support.
• Automatic Collection: When you use the y80 website or app, certain technical data (such as your IP address and device information) is recorded automatically.
• Cookies & Tracking: Cookies are used to improve site performance and deliver a personalised experience.
• Third-Party Verification: With your consent, third-party verification services may be used to confirm your identity.

Y80 uses collected data solely for legitimate and specific purposes:

• To create and manage your account and ensure its security.
• To process payments and complete deposits and withdrawals.
• To complete age and identity verification (KYC).
• To provide betting services and settle bet outcomes.
• To prevent fraud, money laundering, and illegal activity.
• To improve the platform experience and develop new features.
• To send important account-related communications.
• To monitor responsible gaming and provide support.
• To comply with legal obligations.

Y80 never sells your data. Information may be shared only in the limited circumstances outlined below:

• Payment Processors: Necessary information is shared with payment gateways such as bKash and Nagad to process transactions.
• Identity Verification Service: With authorised verification agencies for KYC completion.
• Legal Authority: Under a court order or legal obligation.
• Security Investigation: With relevant authorities in the investigation of fraud or cybercrime.
• Business Transfers: In the event of a company merger or acquisition — you will be notified in advance.

In each of the above cases, only the minimum necessary information is shared — never your full profile. All third parties are contractually bound to uphold our privacy standards.

Y80 uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may cause certain features to not function properly.

Y80 upholds the highest industry standards to keep your data secure. Our security measures include:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): An added layer of security at login.
• Encrypted Database: All sensitive data stored on our systems is kept in an encrypted state.
• Firewall & DDoS Protection: Industry-standard firewall protection against cyberattacks.
• Regular Security Audits: Regular system audits conducted by third-party security specialists.
• Limited Access Policy: Staff can only access the information required for their specific role.
• 24/7 Monitoring: Continuous system monitoring to detect suspicious activity.

Y80 does not retain your data beyond what is necessary. Retention periods vary by data type:

• Account Information: For the full duration of account activity and 5 years after closure (for legal purposes).
• Financial Transaction Records: 7 years (as required by financial regulations).
• Betting History: For the duration of active account and 3 years after closure.
• Support Contact: 2 years.
• Cookies & Log Files: 6 months to 1 year.

Once the retention period expires, data is securely deleted or anonymized.

As a y80 member, you have the following rights regarding your personal data:

To exercise any of these rights, email support@y80.im or reach us via live chat. We typically respond within 72 hours.

Y80 strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect personal information from minors.

If we have inadvertently collected information from a minor and become aware of it, that data will be deleted immediately and the associated account will be closed.

If you believe a minor has created an account on y80, please notify us immediately at support@y80.im.

Y80's servers may be hosted outside Bangladesh, which means your data may be transferred across international borders.

Regardless of where your data is transferred, y80 ensures that equivalent protection standards are maintained. We only work with partners who comply with international data protection standards.

Y80 may update this Privacy Policy as needed. For significant changes:

• You will be notified by email at least 14 days before any changes take effect.
• You will receive pop-up notifications within the app.
• The "Last Updated" date at the top of the page will be changed.

Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions, requests, or complaints: